Bedminster Down School

Online Subject Evening Guidance

To go to our Parents Evening Login System: Click Here

Helpful Guides:

How to book video appointments: Click Here

How to attend video appointments: Click Here

Technical checks before attending appointments and assistance with technical issues: Click Here

FAQs:

Can multiple parents join the same video call from different locations?

Parents can grant a additional parent/guardian access to their appointments. The guest need not be already on our system as they are invited, and gain access, via an email link. The details of how parents issue an invite are explained at the foot of the parent guide here

Note that a call can have a maximum of 4 people in it at any one time. In cases where a school has assigned 3 teachers to take joint appointments for a class, the parent can still invite a guest, but once the number of participants in the call reaches 4 no further people can join it (unless one of them leaves).

Can parents test their camera/microphone set up?

Yes. they simply log in as normal, go to any video parents evening you have made available to them and on which they have an appointment, and press the green "Join Video Appointments" button to test their camera/microphone at any time - up to and including the time of the appointment.

How do parents join the video call?

Parents simply access the system on the day of their appointments and press the "Join Video Appointments" button at the top of their screen. There's also a link sent to parents in their email confirmation to join the video call.

Can a live transcript/subtitles be shown?

Unfortunately, It's not possible to show subtitles.

Do I need to book to see all teachers?

No, you are welcome to book as many teachers as you wish to see depending on their remaining availability. If there are no available appointments then you can join the waiting list for that teacher.

How many appointments are available?

Each teacher can only be allocated 28 appointment slots during a subject evening due to time constraints so we must offer our appointment slots on a first come, first serve basis. However, if you are unable to get an appointment then you can join our waiting list and if there are any cancellations, you will receive an appointment if one becomes available.

The teacher I wish to see has no available appointments when I am free. What do I do?

You can book yourself onto our waiting list for the teacher instead. When an appointment becomes available, you will be booked into that new slot.

My appointment was cancelled. What do I do?

You may have an appointment cancelled if the slot is no longer available or unpreventable circumstances require you to re-book. You will receive a notification informing you that your appointment has been cancelled and you will need to go back to the booking menu and re-book any appointments that were cancelled.

I can no longer attend my appointment, what should I do?

If you are no longer able to attend your appointments, please contact the Data Team (contact details below) so we may offer the appointment slots to those on the waiting list.

Any Further Queries

If there are any further queries or issues that you would like assistance with then please contact:

James Mengell - Data and Systems Assistant - jmengell@bedminsterdown.org.uk

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